Cisco Systems in 2005


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Case Details:

Case Code : BSTA119
Case Length : 10 Pages
Period : -
Organization : -
Pub Date : 2005
Teaching Note :Not Available
Countries : USA
Industry : -

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Please note:

This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.

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Excerpts

Business Model

Cisco's product line had evolved, in response to customer needs. The company's main product initially was the router, a specialized computer that used software to disassemble data into packets, direct these packets over the best possible route on the Internet depending on the level of traffic and reassemble the traffic after they reached the destination...

Leadership

Chambers had largely shaped Cisco's success. As a child, Chambers had suffered from dyslexia, a learning disability. Under the guidance of an expert, Chambers overcame this disability, faring reasonably well at school.

People close to Chambers believed the experience taught him to empathize with people, especially those who were in difficulty...

Looking Forward

Notwithstanding its recovery from the 2001 crises, Cisco also had to prove that its newfound discipline and the quest for operational efficiency had not weakened its entrepreneurial instincts. Some employees felt that bureaucracy might slow Cisco down as it battled nimble rivals like upstart Juniper Networks (Juniper) in the market for high-end routers...

Exhibits

Exhibit 1: Cisco - Revenues by Segment
Exhibit 2: Cisco: Product and Service Revenue
Exhibit 3: Cisco - Geographic Sales
Exhibit 4: Cisco - Selected Financial Data
Exhibit 5: Cisco - Statement of Operations
Exhibit 6: Cisco - Balance Sheet


 

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